Answer source
Knowledge base
Create concise, approved answers for the questions your customers ask most. The assistant only answers from these articles.
| Article | Category | Last updated | Actions |
|---|---|---|---|
Starter automation kit Our Starter automation kit is $49 per month. It includes a website chat assistant, one knowledge base, lead capture, and up to 500 conversations each month. | Products | Sep 23, 1:59 AM | |
Plans and pricing The Starter plan is $49/month, Growth is $129/month, and Scale is custom priced. Growth adds team routing and 2,500 conversations per month. Scale includes custom volume and onboarding. | Pricing | Sep 23, 1:59 AM | |
Business hours Our customer success team is available Monday through Friday, 9:00 AM to 5:00 PM Pacific Time. We reply to weekend requests on the next business day. | Hours | Sep 23, 1:59 AM | |
Trial and cancellation policy Every paid plan includes a 14-day trial. You can cancel a monthly plan from your account before the next renewal date. Annual plans include onboarding and are billed annually. | Policies | Sep 23, 1:59 AM |