Customer history
Conversation log
Every widget conversation is saved here for review. Contact names, emails, and phone numbers are removed before a transcript is stored.
Lead details are delivered to your inbox through the contact form. This shared app log deliberately stores only redacted conversation content.
| Conversation | Status | Messages | Last activity |
|---|---|---|---|
<iframe src="https://smart-customer-concierge.genmb.com/#/widget" title="ReplyDesk customer chat" width="400" height="620" style="border:0;max-width:100%;border-radius:16px"></iframe> ID 13545037 | Answered | 3 | Sep 23, 2:01 AM |
Hi ai ID 765067ee | Needs team | 5 | Sep 23, 2:00 AM |