4
Knowledge articles
Grounded answer sources
Customer answers, on autopilot
Your business knowledge, ready to answer every customer.
Give visitors instant, grounded answers about products, pricing, and hours. When the assistant is uncertain, it captures their details and sends the request to your team.
2
Conversations
Saved, contact-free logs
1
Human handoffs
Questions needing a follow-up
Recent conversations
Contact details are never kept in the shared conversation log.
<iframe src="https://smart-customer-concierge.genmb.com/#/widget" title="ReplyDesk customer chat" width="400" height="620" style="border:0;max-width:100%;border-radius:16px"></iframe>
Sep 23, 2:01 AM · 3 messages
Hi ai
Sep 23, 2:00 AM · 5 messages
Launch checklist
- ✓Add your business knowledge
- ✓Test a customer question
- 3Copy the website embed